Shipping and Returns

Shipping and Returns


Your satisfaction is guaranteed. If for any reason, you are not satisfied with an Canisun product you bought in the last 7 days please call +1 561.462.2700 Our customer care team will initiate a Return authorization on your behalf and provide you with a return shipping label.

We accept returns only on unopened items within 7 days of purchase. Please email support@CaniSun.comwith your order number.

  • This returns process only applies to purchases made on our Website. If your product was not purchased on our website, please refer to the original retailer.
  • Proof of purchase is needed for a return.
  • Product should be returned with the original, unmarked packaging including any accessories, manuals, documentation, and registration that was included with the product.
Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.


CaniSun.comoffers two shipping options: 2 Business Days and Standard Shipping. Please note that shipments can occasionally be delayed due to unforeseen circumstances. All shipments are sent fully insured.

Currently, we can only ship to addresses within the 50 United States and US Territories (Puerto Rico and Guam). We cannot ship to Post Office Boxes, or Internationally.

Once your order ships, you will receive a confirmation email specifying what carrier was used along with the corresponding tracking number. Please note that items in your order may ship from multiple locations and can occasionally be delayed due to unforeseen circumstances.


Standard Shipping
5 business days

2 Business Days 2 business days
Free for all Orders Over $100 / $15 for all orders below $100

Delivery times shown in the table include order processing and transport. You will receive an order confirmation letter after successfully completing the checkout process, and a shipping confirmation letter (including a tracking number) when your order leaves the warehouse.