Terms of Service Agreement

Welcome to canisun.com. By accessing and using our website, you accept and agree to be bound by the terms and conditions set forth in this agreement. These Terms of Service constitute a legally binding agreement between you and canisun.com, governing your use of our website and services. If you do not agree to these Terms of Service, please do not use our website or services.

These Terms of Service apply to all visitors, users, and others who access or use our website, including without limitation browsers, customers, vendors, merchants, and contributors of content. Your use of our website constitutes your acceptance of these terms and your agreement to comply with them. We reserve the right to modify these terms at any time, and your continued use of the website after such modifications constitutes acceptance of the modified terms.

Please read these Terms of Service carefully before using our website. By using our website, you acknowledge that you have read, understood, and agree to be bound by these terms. If you have any questions about these terms, please contact us before using our website or services. We are committed to providing clear, understandable terms and are available to answer any questions you may have.

Website Usage Guidelines and Restrictions

You may use our website for lawful purposes only and in accordance with these Terms of Service. You agree not to use the website in any way that violates any applicable federal, state, local, or international laws or regulations, or in any manner that could damage, disable, overburden, or impair the website or interfere with any other party's use of the website.

Permitted Website Uses

You may use our website to browse products, make purchases, create an account, contact customer service, and engage in other activities that are consistent with the purpose of the website. We encourage you to use our website responsibly and in accordance with these terms and applicable laws. Our website is designed to provide you with a convenient and enjoyable shopping experience, and we want you to use it in ways that enhance that experience.

Prohibited Activities and Behaviors

The following activities are strictly prohibited and may result in termination of your access to the website and legal action:

• Unauthorized System Access: Attempting to gain unauthorized access to any portion of the website, other accounts, computer systems, or networks connected to the website, including hacking, password mining, or any other means of unauthorized access.
• Malicious Software Distribution: Transmitting any viruses, malware, Trojan horses, worms, or other harmful or malicious code that could damage, disrupt, or interfere with the website or any computer systems.
• Data Collection and Harvesting: Collecting or harvesting information about other users without their express consent, including using automated systems, bots, or scripts to scrape or extract data from the website.
• Automated System Usage: Using automated systems, bots, scripts, or other automated means to access the website without our prior written permission, including but not limited to web scraping, data mining, or automated purchasing.
• Identity Misrepresentation: Impersonating another person or entity or providing false or misleading information, including creating fake accounts or misrepresenting your identity.
• Service Interference: Engaging in any activity that restricts or inhibits any other user from using or enjoying the website, including spamming, flooding, or other disruptive activities.
• Illegal Activities: Using the website for any illegal purpose or in violation of any applicable laws or regulations, including but not limited to fraud, money laundering, or other criminal activities.

Product Information and Descriptions

We strive to provide accurate product descriptions, images, specifications, and pricing information. However, we do not warrant that product descriptions, images, or other content on the website is accurate, complete, reliable, current, or error-free. Product images are for illustrative purposes only and may not reflect the exact appearance, color, or features of the product.

Product Description Accuracy

Product descriptions are based on information provided by manufacturers and suppliers. While we make every effort to ensure accuracy, we cannot guarantee that all product descriptions are completely accurate or up-to-date. Product specifications, features, and availability may change without notice. We recommend that you carefully review product descriptions, images, and specifications before making a purchase decision. If you have questions about a product, please contact us before placing your order.

Pricing Information and Corrections

We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information at any time without prior notice. If a product is listed at an incorrect price due to an error, we reserve the right to refuse or cancel any orders placed for that product at the incorrect price, even after your order has been confirmed. If your order is affected by a pricing error, we will contact you to discuss the situation and provide options, which may include canceling the order or honoring the price, depending on the circumstances.

Product Availability and Stock

Product availability is subject to change without notice. We reserve the right to limit the quantity of items purchased per person, per household, or per order, and to discontinue any product at any time. If a product becomes unavailable after you place an order, we will notify you and provide options, which may include canceling the order, waiting for restocking, or selecting an alternative product. We work to maintain accurate inventory information, but occasional discrepancies may occur.

Order Processing and Payment Terms

When you place an order through our website, you are making an offer to purchase products at the prices and terms stated on the website. We reserve the right to accept or reject any order for any reason, including but not limited to product availability, pricing errors, suspected fraudulent activity, or other circumstances.

Order Acceptance and Confirmation

Your order is an offer to purchase products from us. We will send you an order confirmation email when we receive your order, but this does not mean that we have accepted your order. We reserve the right to accept or reject your order for any reason. If we reject your order, we will notify you and refund any payment you have made. Order acceptance occurs when we process your payment and begin preparing your order for shipment.

Payment Terms and Processing

All prices are in the currency displayed on the website and are subject to change without notice. You are responsible for providing accurate payment information and ensuring that you have sufficient funds or credit available to complete the transaction. By providing payment information, you represent and warrant that you are authorized to use the payment method. We accept payments through PayPal and major credit/debit cards, as described in our Payment Policy. All payments are processed securely through PCI-compliant payment processors.

Payment Security and Authorization

We use secure, industry-standard payment processing systems to protect your payment information. By providing payment information, you authorize us to charge the specified amount to your payment method. All payments are processed securely, and we do not store your complete payment card information on our servers. Payment processing is handled by trusted third-party payment processors that comply with PCI DSS requirements. We take payment security seriously and implement multiple layers of protection to safeguard your financial information.

Intellectual Property and Content Ownership

All content on this website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, software, and the compilation of all content on this site, is the property of canisun.com or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.

Copyright Protection

All content on this website is protected by copyright laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website without our prior written consent, except as permitted by applicable law or as expressly authorized in these Terms of Service. Unauthorized use of our content may result in legal action.

Trademark Rights

All trademarks, service marks, and trade names used on this website are the property of canisun.com or their respective owners. You may not use any trademarks, service marks, or trade names without our prior written consent or the consent of the respective owners. Unauthorized use of trademarks may result in legal action and damages.

Limited Usage License

We grant you a limited, non-exclusive, non-transferable license to access and use the website for personal, non-commercial purposes. This license does not include the right to resell or commercially use the website or its content, collect and use product listings or descriptions, make derivative use of the website or its content, or use data mining or similar data gathering tools. This license may be revoked at any time for violation of these terms.

User Account Responsibilities

If you create an account on our website, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Understanding your responsibilities helps protect your account and ensures a secure experience for you and other users.

Account Creation Requirements

To create an account, you must provide accurate, current, and complete information. You must be at least 18 years old or the age of majority in your jurisdiction to create an account. You are responsible for keeping your account information updated and accurate at all times. Providing false or misleading information may result in account termination.

Account Security Obligations

You are responsible for maintaining the security of your password and account. You agree to:

• Use a strong, unique password for your account that is not used for other accounts
• Not share your account credentials with any third party
• Notify us immediately of any unauthorized use of your account or any other breach of security
• Accept responsibility for all activities that occur under your account
• Log out of your account when using shared or public computers
• Change your password regularly and if you suspect any security breach

Account Termination Rights

We reserve the right to suspend or terminate your account at any time, with or without cause or notice, for any reason, including but not limited to violation of these Terms of Service, fraudulent activity, or other misconduct. You may also terminate your account at any time by contacting us or using the account deletion features on our website. Upon termination, your right to use the website will cease immediately.

Limitation of Liability and Disclaimers

To the fullest extent permitted by applicable law, canisun.com, its officers, directors, employees, agents, affiliates, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the website or services.

Liability Limitations

Our total liability to you for all claims arising from or related to the use of our website or services shall not exceed the amount you paid to us in the twelve months preceding the claim, or one hundred dollars ($100), whichever is greater. Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you. This limitation of liability is an essential part of our agreement and helps us provide services at reasonable prices.

Warranty Disclaimers

The website and services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the website will be uninterrupted, secure, or error-free, or that defects will be corrected. While we strive to provide reliable service, we cannot guarantee that the website will always be available or free from errors.

Indemnification Obligations

You agree to indemnify, defend, and hold harmless canisun.com, its officers, directors, employees, agents, affiliates, and licensors from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your use of the website, violation of these Terms of Service, violation of any rights of another, or violation of any applicable laws or regulations.

This indemnification obligation will survive the termination of these Terms of Service and your use of the website. You agree to cooperate fully with us in the defense of any claim that is subject to indemnification under this section. We reserve the right to assume exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense of such claims.

Termination of Access and Service

We reserve the right to terminate or suspend your access to the website immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms of Service, engage in fraudulent activity, or violate any applicable laws or regulations.

Upon termination, your right to use the website will cease immediately. All provisions of the Terms of Service which by their nature should survive termination shall survive termination, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability. You may also terminate your use of the website at any time by discontinuing use and deleting your account, if applicable. We are not obligated to provide refunds or compensation upon termination unless required by law.

Governing Law and Dispute Resolution

These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction in which we operate, without regard to its conflict of law provisions. Any disputes arising from these terms or your use of the website shall be resolved in the appropriate courts of that jurisdiction.

Dispute Resolution Process

If a dispute arises, we encourage you to contact us first to try to resolve the matter amicably. Many disputes can be resolved through direct communication. If we cannot resolve a dispute through direct communication, you agree that any dispute, controversy, or claim arising out of or relating to these Terms of Service or your use of the website shall be resolved through binding arbitration in accordance with the rules of the applicable arbitration organization, except where prohibited by law. Arbitration provides a faster and more cost-effective way to resolve disputes than traditional litigation.

Modifications to Terms of Service

We reserve the right to modify or replace these Terms of Service at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our website after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you must stop using the website and may cancel any pending orders in accordance with our return policy. We encourage you to review these Terms of Service periodically to stay informed about any changes. We will notify you of material changes through email or website notices.

Contact Information for Terms Inquiries

If you have any questions about these Terms of Service, please contact us. We are committed to providing clear information and addressing any questions or concerns you may have about these terms.

• Email: support@canisun.com

When contacting us about these Terms of Service, please include your name, email address, and a detailed description of your question or concern. This helps us respond to your inquiry more quickly and accurately. We are committed to providing helpful, friendly, and professional service to address all your questions and concerns about these terms. Our team is available to help you understand these terms and answer any questions you may have.